Frequently Asked Questions

Do my contact details appear publicly?

No, volunteer profiles will remain private. We will coordinate volunteer needs with relevant agencies and you will receive requests via email and later via a message app that will include contact details of those requesting your services.

Will you contact me if I am not available?

Not for volunteer roles, but we may send you service messages requesting extra volunteers for a specific region or task.

How often am I expected to be available?

There is no rule about availability. During times of significant need we may message all members requesting availability but there is no obligation to be available if this does not fit with your personal circumstances.

How often am I expected to be available?

There is no rule about availability. During times of significant need we may message all members requesting availability but there is no obligation to be available if this does not fit with your personal circumstances.

What kind of things may I be expected to do?

We will be asking for volunteers to assist during civil emergencies. We don’t yet know what these will be, but if you’re happy to help, we’ll try to connect you to people who can use your assistance.

If you have a specialist skill that is needed, it’s likely you will be prioritised for relevant roles, but otherwise it could vary from driving or collecting shopping to supporting the NHS or armed forces with local relief efforts in larger projects.

Who will request my services?

We are working with local authorities so volunteer work can be prioritised around local needs, however we recognise that some specialist skills are rare and so may approach you about jobs out of your area.

When should I refuse a request?

We recommend that you refuse requests that you’re not comfortable with so more suitable volunteers can be found. You should ensure you are qualified to undertake such work and follow prevailing government guidelines. We will try our best not to match you to unsuitable roles.

I am not feeling well, should I still volunteer?

No, please ensure that you follow government guidelines at all times as regards social distancing and self- isolation.

Where will my data be stored?

Data is hosted on cloud servers in the EU through AMS and protected under GDPR.

Who has access to my data?

Only the core team has access to your data. The only information we share with third-parties are your contact details, and any specialist skills or qualifications relevant to your volunteer role.

If you have questions then please contact us at hello@forcesforgood.co.